Credit restructuring, this goods courier admits that he is comfortable using Akulaku

Jakarta, 28 July 2020 – Hamdi, an ojol partner and staff member from a package delivery logistics company, admitted that he was grateful to receive relief from credit relaxation or restructuring from Akulaku Finance Indonesia, following the increasing pressure of running various businesses during the COVID-19 pandemic which is still ongoing to this day. .

Hamdi admitted that he received information regarding the loan relaxation from colleagues and through notifications or direct notifications from the application he had.

“And it really happened. During the pandemic, it was stopped first, meaning the payment was postponed, so up to two months without any installments. “I didn’t have any installment payments last April,” he said when contacted by journalists via cellular connection in Jakarta.

Hamdi admitted that he had been using Akulaku for a long time as an online credit service that helped him meet his daily needs. Sometimes, he also uses Akulaku loans to help his business.

“I don’t remember how many times I applied for (credit) at Akulaku,” said Hamdi.

Getting to know Akulaku in 2017, Hamdi said that at first he was just trying it out. Until finally he felt many benefits from the presence of this digital credit platform in his life.

“I know Akulaku from social media. At first I tried it, it turned out to be quite helpful so I kept trying it. “It started in 2017-2018, to help with daily needs,” he said.

In Hamdi’s eyes, Akulaku was enough to help him lighten his burden with a process that wasn’t complicated. From the application process to billing, according to him, the Akulaku administration was considered quite cooperative.

“It’s easy to get credit. The procedure is not difficult, as long as all payments meet the requirements directly in the credit application account. “And there are no problems when using it, billing is quite cooperative too,” he said.

Regarding the credit relaxation process, Efrinal Sinaga, President Director of Akulaku Finance Indonesia, said that this relief was provided to help ease the burden on customers affected by the COVID-19 outbreak.

As of July 2020, Akulaku is known to have restructured 13,876 debtors with total loans reaching IDR 47.3 billion. Efrinal said that overall there were 36,478 customers who applied for relief. However, not all applications are approved due to discrepancies in criteria or completeness of documents. “The company is implementing directions from the Financial Services Authority (OJK) regarding restructuring and relaxation policies. Implementation of this policy is also a process of updating consumer data as mandated in the OJK Regulations. Hopefully this policy can help relieve debtors affected by the COVID-19 pandemic. “We also want to inform you that the company’s condition is maintained and debtors who meet the requirements can get relief,” explained Efrinal to the media.

For your information, many Indonesian people have been affected by the COVID-19 pandemic. Akulaku as an online credit service provider company is participating in implementing credit restructuring policies, as directed by the government.

This restructuring is a policy issued by OJK, as the Indonesian financial industry supervisory institution. One of the aims of this policy is to ease the installment burden on financial institution customers in Indonesia.